Missing Items (partially received)

What do I do if the parcel I receive isn't what I order or is missing items? 

We hope this is a rare occasion, however, should this happen to you, please email us at [e-mail] with your order number, description of the issue and a picture of the parcel. 

We will do our best to update you within 24 hours, however, will escalate and investigate with our dispensary and courier team as needed.