We send all cold-chain medication via Royal Mail or DPD, all our packages are tacked.
The medications are packed using special cooling insulation. If you are not home to receive the delivery, the courier will leave a collection card.
To ensure that the medication remains cool, you must collect the item within 24 hours of the original attempted delivery.
For further information on delivery, check out our delivery FAQ or contact our excellent patient care team who are on-hand to support you.