After placing your medication request via the website, the request will be sent over to the surgery on the same day Monday to Friday. Orders placed the weekend will be processed on Monday.
All surgeries advise it can take 2-3 working days for the GP to sign the request and send this back to the pharmacy.
We advise that you allow 10 days before you are due to runout to submit the order.
If you are a pouch patient, this will be managed for you, as long as we are you nominated pharmacy, we will request this for you and complete all the necessary steps to ensure you are not left without medication.