What is our pouch service? How does it work?

NOTE: 10 days notice is required when starting the pouching service!

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Our pouching service is a service which organises and packages your repeat medications in easy to open sachets by time and day.

Your medication comes in a boxed roll of pouches which cover your repeat prescription period. Your medication will be dispensed in your usual daily time slots for each day of the month.

View our "How it Works" infographic below. 

For information on how your prescriptions reach us, read our guides

For England

For Scotland

We may need to contact you to confirm when you usually take certain medicines.

There are of course certain medications which do not go in your pouch (e.g inhalers and creams!).

When using the pouch service, it's important we align all repeat medications to be ordered at the same time from your GP. For this reason, when getting started, it's important you provide at least 15 days notice