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  1. Simple Online Pharmacy
  2. General
  3. General FAQs

General FAQs

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Common questions about a delivery, payments, our site and more.

  • Live Chat Opening Hours
  • Medication Brand Requests
  • Why is Fullers Earth Cream out of stock?
  • Order Update Status
  • My password has expired?
  • I can't log in?
  • Can I buy Gees Linctus from you?
  • What is your phone number?
  • How do I enter my phone number on the checkout page?
  • How do I cancel my order?
  • Why can't I add a larger quantity to my basket?
  • How long does a refund take?
  • Why was my order refunded?
  • Do you accept PayPal?
  • What payment types do you accept?
  • Are my details kept private?
  • How do I know the medication is genuine?
  • What will appear on my bank statement?
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