General FAQs
Common questions about a delivery, payments, our site and more.
- I keep get emails about my basket, although I already checked our or no longer want this!
- I want something that isn't on my prescription!
- I need to order an EpiPen for my School?
- Rejected order - told to see my GP
- I want a specific brand, what can I do?
- How do I cancel an order
- Login and website issues
- How do I cancel or close my account?
- Live Chat Opening Hours